Distributor Terms & Conditions
By completing an application form to become a distributor for Grapevine Publications (Worcestershire) Limited you agree to the following:
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You will comply with these terms and conditions/rules.
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You (and any helpers) will need an Android or Apple smart phone for tracking purposes. (You will be supplied with instructions on how to download and use the tracking app).
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You will need to be registered on our system in order to get your log in details when allocated to a round.
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You must be reliable, trustworthy and motivated.
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You must be in good health and aged 16 years or older. For under 16’s the application must be in the name of a parent/guardian.
We provide a distribution route map detailing the area to be covered and a trolley or bag if required. Please note:
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The magazines will be delivered to your home during the last 5 days of the month.
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All deliveries must be completed within 5 days of receipt, weather permitting. If there is some reason why this can’t be done, please let us know immediately.
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Payments & Compliance
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We pay £0.07p per magazine delivered to each home (i.e. £7 per 100, so for example, if you have 600 magazines to deliver you will earn £42 in total).
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From time to time we also have loose leaflets to insert and deliver with the magazines, and we pay an extra £0.01p per leaflet inserted. (i.e. £1 per 100).
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You will need to insert the leaflets in advance before you go out on your round. This will save time when you are delivering.
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You will use your own smartphone to track your delivery round.
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Once we receive your completion report and the area is fully tracked and there have been no complaints, we will pay you via bank transfer. Payments are made by BACS on 23rd of the month following delivery i.e. for deliveries made at the end of September, payment will be made on 23rd October.
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If we have continual issues with your deliveries, complaints or tracking, we will dispense with your services.
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If you have magazines/leaflets left over please notify our office and we will instruct you on how to return them.
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If you give up your delivery route you will need to return your trolley before payment is made.
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If you lose or damage your trolley, we will deduct the replacement cost from your payment.
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Notice & Holiday
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We will require one month’s notice if you wish to give up your delivery route.
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If you are on holiday or unable to cover a particular month, we will need a minimum of one month’s notice. We will cover your round until you are able to resume it.
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If you are unable to deliver for any reason (illness, bad weather etc.) please let us know immediately.
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PLEASE NOTE: Most of our advertisers and their friends and family live in the areas you are distributing to, and they expect to receive the magazines each month. If we find that the magazine have not been distributed correctly, we will seek to recover any payments made. This also applies if we find any magazines dumped and not distributed.
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Do’s & Don’ts
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It is a good idea to plan your route before you start. For example, deliver on one side of the road and then the other. Don’t zig zag across the road as that takes more time.
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Take your map with you and tick off each road as you complete your deliveries.
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Complete the round fully - deliver to ALL letterboxes on your round, including any businesses as well as homes.
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Always be polite and courteous at all times when representing Grapevine Publications.
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Be respectful of all properties you visit. Do not walk across gardens (use paths), shut all gates/porches behind you.
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Ensure magazines are pushed FULLY though letterboxes and not left hanging out - this is our number one complaint from residents!
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Leave your trolley on the path/street and do not take it up and down every driveway.
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Post only 1 copy PER letterbox.
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Do not take any pets with you on your round.
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Only deliver to flats if you have regular access to each letterbox every month. If you do cover flats on a regular basis, you must deliver to each letterbox. Do not leave magazines or leaflets in any communal areas (if you do not have regular access to flats on your round please inform us).
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Do not use excessive force to post the magazine through the letterbox.
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Do not leave a magazine on a doorstep, doormat, fence or wall which will be exposed to outdoor weather conditions. Keep magazines and leaflets safe and dry at all times.
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If a house states on their front door “No junk mail, no community mags, no circulars, no free papers or no leaflets etc.” DO NOT put a magazine through their door.
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If there is no letterbox or other suitable place to leave a magazine (such as a porch) do not leave any magazines or leaflets.
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If someone refuses the magazine or does not want it for whatever reason, please do not give them one.
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DO NOT DELIVER OTHER MAGAZINES, PAPERS, LEAFLETS, ETC. WHEN YOU ARE DELIVERING FOR GRAPEVINE PUBLICATIONS. SHOULD YOU DO SO, YOU WILL IMMEDIATELY BE DISMISSED.
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BE SAFE
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Don’t forget to take your mobile phone with you.
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Ensure that someone knows when you are going out to make deliveries. Leave a copy of the distribution route at home so they know where you are going. Give an estimated time of return.
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If you encounter any verbal abuse or feel unsafe when making deliveries, leave the area immediately and return to a safe location (e.g. home, shop). Report any abuse to us, your parents if applicable and/or police if appropriate.
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NEVER ENTER ANYONE’S HOME FOR ANY REASON AT ALL.
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If you cannot find the front door/letter box DO NOT go around the back of the house (just make a note that you had problems at that location).
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Do not accept any offers of help from anyone, especially from people you do not know. Never get into a car with anyone (even if they are offering to help).
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Please deliver during reasonable daylight hours where possible, preferably between the hours of 9am and 7pm. Please DO NOT deliver outside of these hours.
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Avoid shortcuts through woods and wastelands. Never deliver in the dark and if dusk is approaching ensure you have appropriate light reflective clothing.
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All houses should be accessible from the pathway.
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Do not use bicycles, skateboards or wear roller blades when delivering the magazines.
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Take extra care when crossing roads and ensure that you cross in safe places.
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Do not wear headphones when delivering as this makes it difficult to hear cars when crossing roads.
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Never carry more magazines than you feel comfortable with. We would recommend the use of a trolley to transport magazines, which we can supply if required (available on request and subject to availability).
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Never run when making deliveries.
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Watch out for loose paving stones, potholes etc.
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Always hold any handrails when climbing steps.
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Take extra care in wet or icy conditions.
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Never put fingers into the letterbox (to avoid injury from letterbox snapping shut and to ensure there is no risk if dogs are present).
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Take extra care where there are dogs. If the dog is loose in the front garden and you need to open a gate to gain entry into the garden do not deliver to this property. If you can hear/see a dog in the hallway when you are delivering take extra care when pushing the magazines though the letterbox.
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Any accidents must be reported to us as soon as possible.
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Always wear appropriate and comfortable shoes for walking.
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The magazines are in boxes that can be quite heavy to move. Please observe the Manual Handling Guidance provided by the Government’s Health and Safety Executive.
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PLEASE NOTE: There is an increasing number of Ring Doorbells (or similar devices) used for home security at each doorstep. Please be aware of your actions and/or what you may say as these doorbells record both sound and video and can be reviewed by the house owner at any time. This behaviour also includes closing gates/porches, not lingering/loitering at a doorstep, and not walking over the resident’s grass/property, etc: IT IS ALL RECORDED.